Was offered a repair for an 8 month old curved monitor, by their authorised repair centre, that was estimated at 130% - 167% of buying the same model new. When I contacted Samsung via their web chat to point out that the price was absurd and I wasn't happy, I was told that sometimes their products cost more to repair than buying them new, but I should pay to have it sent to the repair centre anyway to have it looked at because it was only an estimate. The only assurance they could offer was that it "might" not be as much... and I would have also had to pay shopping costs etc. When I wrote to the CEO I got this response: "In respect of the repair quote itself we recognise that this will make the repair uneconomical over the replacement of the monitor. In the event of chargeable repairs prices are set by the appropriate 3rd party repair centre however we can state that the production and supply of individual components and parts can on occasion be in excess of a manufactured product sold at a competitive price within the retail network. " So, beware, if anything goes wrong you may be better to simply throw your product away. I won't be buying Samsung again because it's too risky.