Customer service SUCKS!!! It has been over a month now that I have been waiting on my AKG earphone replacement for my Note 8. They sent a charger that cannot even be used on my phone. I offered to send the charger back. I keep getting the run around. Where my replacement is coming from is only 30 to 45 minutes from where I live. Samsung needs to invest in stores like Apple, then maybe we as consumers can get better service.
7 years ago
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