Known manufacturing fault on a Samsung 7 Edge (loose connection causing a pink vertical line on screen). Refuse to repair under warranty despite admitting that this is a common, known fault.... reason.... 1cm hairline crack on rear casing. This voids the warranty....
Despite speaking to managers nothing could be done. Oh.... and I also made an 80 mile round trip to the nearest service centre in Stoke - as directed by their call centre!
7 years ago
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