Re 4 appliance SAMSUNG DELIVERY ISSUE Ordered from HOME DEPOT 4 Samsung appliance pkg Ordered 11/25/18 to be delivered 12/21/18. On 12/20/18, I don’t even get the delay notice from Home Depot. It’s a “recorded” call from Samsung with no new delivery date and no one to talk to. After speaking to both Home Depot and Samsung the new date being offered to me is 1/23. That’s 1 month after the confirmed chosen date of 12/21(we were offered anything after 12/9) date and 2 months after the order date. My complaint to Samsung is about providing accurate dates. It is beyond me why Home Depot or any other retailer. would put their reputation at risk by selling products of a supplier who could not provide more accurate dates. Even though complaints will be posted against both parties, the one for Home Depot will have the more negative impact on their sales because its the Point of Sale and their employees are the ones giving the customer dates. Being right before the Christmas Holiday and at the last step of the remodel project, this is really upsetting. Home Depot doesn’t install over the range microwaves and my contractor will be long gone by 1/23. And of course not having major appliances for the holidays is more than inconvenient. Even If I shopped elsewhere now it would be to late for delivery. Home Depot should insist all their suppliers offer reliable delivery dates or get rid of the ones like Samsung that don’t give more accurate dates. If not then both of them should make it clear to a customer that the date they are choosing is not guaranteed and might not even be close. Sent from my iPad