If I could give a "no star" I would. For Samsung being such a big company, its disappointing how bad their customer service is. Samsung shipped me the wrong product, then said, it's too bad that you just past the 2 week time frame for you to return the item. I advise them that all I need is the item that I ordered and paid for, and they stated that was the company policy. Then hung up on me. This is a shame, because Samsung makes good products, but have horrible customer service. They should really try to do something to revamp this horrible image that is out there.