Do NOT buy Samsung. I purchased a refrigerator fourteen months ago and it quit working on January 1, 2019. My husband called the support center (Samsung employees-I asked because if they are just contracted with Samsung they probably would care less if the appliance gets fixed) and needed to get a service call. Remember this is a refrigerator and the best the contacted company for Samsung will be there is January 7, 2019 just to diagnose, then the order would have to be ordered and another appointment set to fix. Again remember this is a refrigerator!! Called again this morning and the Samsung support center said there was nothing they could do, it was in the hands of the contracted repair person. She explained that Samsung listens to all the calls and she appreciated my honesty and concern for being treated this way. I will not buy EVER any product that displays the Samsung name.
6 years ago
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