The worst customer service ever, don´t get me wrong, I do not blame people who work on CS Lines (mostly) but the time they need to respond or deal with a problem. My charger stopped working after only a few weeks and I wrote to Samsung CS and gave them all the necessary information. They said, they would write as soon as they check the information and then they would send me a new one. It has been almost two MONTHS since the day I wrote them and each time I call or write to check how far they are and each they I got the same answer ("As soon as we check your information we will contact you...") They made me never want to buy something ever again from them.