Purchased the 58” 4K model UN58MU6070 $999. Went to put together and the stand was broken (a stand with two 1/2” screws and a plastic piece the stand clips into to support a 50lb tv ????) the “very heavy” tv almost fell forward and would not stand up and I had to think fast and put two board games (which happened to be nearby)under the bottom so it didn’t fall and smash. The next morning I phoned Samsung to put in a complaint and get support, was sent a text msg with instructions to send photos, which I did. 7 days passed and I had not heard back (I did purchase a heavy duty stand for $60 and struggled to attach to the tv on day 3 as I had to do something so my brand new $999 didn’t smash as I felt it was going to fall any minute. Keep in mind I’m a single mom and am not strong enough to lift tv and don’t know anyone here and have no help, not to mention the $999 was a lot for me and this tv was a huge deal for me and my son. Day 7 I called to follow up on my issue and was told there was nothing they could do as the stand is an “accessory” and not covered. (Insert a string of four letter words here) Now I’m out of pocket the $60 I had to fork out on top of the $999 I already spent just so my tv could be used and not fall forward and become a total loss! They also said that because I purchased another stand that there was nothing they could do for me. This is completely unacceptable and a huge inconvenience for me! If I could, I’d return the tv except I cannot lift it to bring it back to the store! I WILL NEVER PURCHASE ANYTHING SAMSUNG due to the very poor customer service and because this corporation clearly does not stand behind their product. AND DO NOT RECOMMEND THIS PRODUCT OR ANYTHING MADE BY SAMSUNG.