I actually would give Samsung kitchen appliances a 0. Before my husband died he purchased all new kitchen appliances from Samsung. He did it for me, as he thought it was time. It has been approximately 2 years. We gave the dishwasher away for free cuz after having it serviced so many times right from the start it never worked properly. The fridge also needed service for I believe the ice maker. Now the microwave does not work! Wow use to be when you bought brand new appliances they lasted for more than a couple years. And although no service with stove, I feel when you use self cleaning mode, doesn’t really clean well! Not happy! Tried calling CEO a year or so ago, no help. Do yourself a favor! Don’t spend your hard earned money on Samsung!!!! I tell everyone I can and will do so forever!