I've given 1 star because there wasn't an option to leave zero. I recommend that you do not purchase a Samsung product, especially an appliance. My dishwasher broke down before Christmas (a month ago) after waiting foir 2 weeks each time an engineer came out twice, couldn't fix it and went away saying that Samsung would be in touch to arrange a replacement. I didn't receive a call and had to chase them. they kept me on the line for 45 minutes and told me there was nothing they couild do. I have to wait for the to call me - they indicated some time in the next 10 days - I can't believe it. It'll probably take another two weeks foir someone to come out. This is a nightmare!