Worst experience ever!! I go the samsung watch for Christmas and the first week I went back to the store the watch was not able to make or receive calls only text. I went the second week back to the store with the same problem. They fixed. I went the third week with the same problem.they said we can not exchange it because you have 14 days to exchange! Are the ignorants or what I was at the store 3 times since day one and they kept saying no problem we fixed!!! They did not mention the 14 days and the second time I went less than two weeks I ask to get a new one and they said they cant not give me a new one!! My God this incompetents send me to the apple store so they can service the watch. I will never get any samsung products unless they explain to me the warranty. I'm so frustrated I wish the Samsum CEO see this comment they need more trainning in customer service and sales people. Us customers are the one paying for their mistakes. But Samsung is loosing customers for poor customer service , and poor quality.