TURNS OUT, Samsung is a real company with a customer service department not a bunch of foreigner's being paid $1 per hr to frustrate (former) customers into submissive apologetic state for ever calling in the first place. Doesn't mean I've actually gotten satisfaction but I do have a manager's e-mail address now. The long cold freeze out is possibly ending, a company with such good products shouldn't have such bad customer service. It's suicidal
5 years ago
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