I bought gear icon x 6 weeks ago, I tried to register them, as they seemed faulty, I was told by Samsung I should have 2 SKU numbers. I didnt, i went to the store, they helped me call Samsung and advice I didnt have 2 skus. They told me to return them, as soon as they receive they would send me a replacement. A week later, I get an email, they need proof of purchase, I sent, a week later, today, I called 3 times. I was on hold 25 minutes, then 41 minutes, then 27 minutes. I want a refund. I will be disputing g the charge and I will call the BBB. This system they have set up is a scam. A sham. Disgusting.