I bought a Samsung 65" TV from Costco on line. opened the box and hung TV on the wall. When I went and emptied the box looking for the power cord and remote nothing was there. Contacted Samsung, and took screen shots of my order info/receipt from Costco along with the delivery confirmation slip and a screen shot from my bank account showing payment. Samsung refuses to acknowledge this info because there is no model # and serial # on it. What receipt has a serial # ?? I gave the serial # of my TV to a rep over the phone. they still want it in the receipt. TV is going back- shame on Samsung.