I purchased a 82" QLED TV and right out of the box there was some screed discoloration right in the middle 6" high and 1" thick where the pixel colors were off. Very noticeable on light colors. Called Samsung warranty, no problem we will send someone out to fix it no problem. The technician shows up does a live stream on his phone to show Samsung what its doing and they denied fixing it stating "it does not impact viewing experience." I am appalled that I spent this much money and they won't warranty fix it. This is not how you do business Samsung. The technician was very apologetic and stated he tried to get them to replace the panel. He told me my best bet was to return it where I purchased it.
6 years ago
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