The customer service is extremely bad they hang up 2 times in 1 day the phone just because they are not able to answer to simple questions like "Why samsung pay is not working in ireland and if there is any plan of fixing this problem in the near future " and " if esim for galaxy watch will be available in Ireland in the near future " basicly the girl on the phone had no idea what i was talking about, it is absurd for a big company like Samsung to have such a pure customer service and to put on the ireland market at full price products that don't do what they promised to do.. i am a fan samsung, and i feel disappointed. Hopefully they will improve in this side o their business