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Bob
Every agent I have talked to has done nothing to help me. I am trying to use their chat right now and nothing is happening at all! I bought a S10 and received an email to return my S9 that had a shipping label attached to it. The shipping label is blank or corrupt according to acrobat. It is a nice phone but this has to be the worst customer support I have ever dealt with! ...and I used to be an AT&T customer!!!!
6 years ago
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Samsung has a 1.2 average rating from 4,614 reviews