FIND ANOTHER BRAND- ZERO CUSTOMER SERVICE When I called for service I had to listen to 7 !!!! Sales pitches to buy products which took 10 minutes while holding for a rep- finally I gave up and went for a live chat session- the rep was helpful and then basically just disappeared- just stopped communicating- so i havent a clue if i have a service request ornot and also very irritated that when i call for service I dont want to be pitched another product! Fix my problem quickly , make me a satisfied customer and then maybe I will want to purchase another product but for now - will never purchase another product from Sansung again. And i still need my TV serviced so must now try to locate a reputable vendor to fix my TV. BUYER BEWARE.