Bought the new Galaxy s10 on their website. 3 weeks later started to have problems Called them and asked for a replacement, they said I can't send it back or get it replaced after 14 days after purchase. The only option they gave me is to ship my phone to them, so the can look at it, but I don't get any replacement or temporary phone to use in the meantime.I live in Alaska. WHAT IS THE FREAKING POINT TO OWN A SAMSUNG PHONE, IF I HAVE TO BUY A NEW PHONE TO USE, WHILE I SEND THIS ONE TO GET IT CHECKED?! THIS IS TOTAL B.S. Worst customer service I've experienced in the past 6 years.