New Samsung Microwave. Starts scrolling a message … Press OK or Start for no reason and no one using it. Does it in the middle of the night. Sometimes it "corrects" itself and goes back to jut showing the time. Called for service. Unplug it and wait. Plug it back in. No help. Give you a four hour window. During that time they "update" you to a new time outside of that four hour window. Came out and changed the main circuit board. (lucky I was home to help him take it down and re-install it - it is not a one man job). That fix lasted all of two days. Doing it again. Called for service. 4 hour window (8AM-noon). At the beginning of the four hour window they emailed a new time starting 12:45 - 2:30PM. Emailed us again (10AM) a new time 11AM-12:30. The CSR offered an idea - the door isn't closed all the way. Give her credit for trying to be helpful. Still waiting (11:45). Anyone know a good exorcist?
6 years ago
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