By far the worst customer service I have ever received. They put in countless tickets stating the last ticket was put in incorrectly. If you ask for a manager they always state they are on a call or not available. I purchased my earbuds from a promotional code after they sold out of the item. They could verify that I made the purchase and clearly saw from my BOS that it was through a promotion but cancelled my 1st ticket without notice. I waited 14 days to check back after not receiving info for my replacement information.
6 years ago
Samsung has a
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