customer service was unresponsive and unable to answer very simple questions about an issue with a year old samsung washing machine that had stopped running - took over 3 days just to be informed that they would not be the ones to honor the extened warranty that was purchased at the time of purchasing the washer and dryer - poor response time and poor information provided once the response was given - highly unhelpful and would most likely NOT purchase another samsung product due to very poor customer service.
6 years ago
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