I have been dealing with Samsung Customer Service about the same issue for the past 5 month, and it still is not resolved yet! I have NEVER had such bad customer service in MY LIFE!!!! You would think that a company like Samsung, as big as it is, would make sure their customers were taken care of! The amount of times I was told my customer service reps that my product was on the way only to call back and hear that they haven't sent it out yet is ABSOLUTELY UNEXPLAINABLE!!! I would say you should think twice before buying a Samsung device or accessory.
6 years ago
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