Samsung Laundry: 1. Ecobubble 9kg washing machine developed a software fault within 3.5 years and because Samsung had changed the way they collate Product Registration, they couldn't find ours and refused to honour the 5 year Warranty. This is a fault that only a Samsung Engineer can fix...why send good money after bad. There's no guarantee nor warranty to cover future repairs. 2. Tumble Dryer developed a fault within 6 weeks and took 2 weeks to fix. Samsung sell at premium rate prices, yet their products lack quality and their Customer Service fails appallingly. I won't be buying Samsung in the foreseeable future.