We bought a $1,600 TV from costco, thinking that it will last long, we didn’t purchase an extended warranty because we have a sony tv that we didn’t had any problem, thinking that Samsung surpasses the Sony quality. Not even a year from the purchas date we had experienced a problem which is a horizontal line across the bottom of the TV, we called Costco and we were referred to Samsung tech, we told them the issue and did some troubleshooting but nothing happened, so they send a technician, they replaced the internal TV panel. After a year and a half from the repair we had the same issue with the same TV!!! I mean for real!? We called the Costco but then we don’t have the extended warranty we called the sSamsung tech, same thing happen, we did the troubleshooting and was referred to Samsung tech but the difference is that we have to pay for the repair now, we are trying to argue that it is not our problem since it was repaired not long ago and it’s the same problem, we think that Samsung is liable for that because for that amount of money we deserve to have a good quality of product, coz that tv we never move it at all for it to have a line were we don’t do anything on it. Their reasoning is that “it’s like some of the electronic products that doesn’t work for a long time!!!” So, that is Samsung reasoning for a cheap quality of product they are selling for an pricey amount of money. Samsung is a product that you can’t have an assurance that will last for more than a year or two years, and they know about that. They should sit down and resolve this problem. It’s like they are stealing people’s money. We bought the TV that we thought would last long just like our Sony TV that is 9yrs old and we NEVER HAD A PROBLEM. I would like to add the Costco company, I am just thinking they are selling some product that beats the price from other seller. Maybe they get it cheaper because those product that they sell is a class B quality that won’t last long.