We have a Samsung refrigerator model #rf18hfenbsr that was purchased brand new and installed prior to us taking possession of our house just 3 years ago. It continues to freeze up and stop cooling every 4 months so we have to take everything out, let it thaw then plug back in, only to have to do it again in 4 more months. It also has some sort of plastic cover that sits on the top of the fridge that will not allow us to pull it out from under the cabinet to take it out and put it in the dumpster. I have no idea how they even installed it without taking upper cabinets off the wall. I’ve googled this and called Samsung which have both led to no answers. It has the bottom drawer freezer and it doesn’t even open up far enough to get a large casserole dish in. Worst appliance we’ve ever owned. Will never buy Samsung again.