The past 2 media players I've bought have been Samsung and I so regret each of those decisions! The 1st one I bought would randomly freeze up at least twice a week. I would have to unplug it and plug it back in, sometimes 5 or 6 times to get it to work. It would randomly decide not to connect to my wifi and I would have to do the unplug/plug back in process again. Then, all of a sudden, Hulu was no longer supported on the device. It was just a pain from the beginning. The 2nd player, I just acquired recently. It's supposed to be "top of the line" but it doesn't support Hulu either. The ONLY thing that makes it any better than the previous one is that it has screen mirroring, or so I thought! My power flickered off for about 1.5 seconds this morning and it took me 2 HOURS to get the media player functioning properly again!!! It would come on but would not connect to wifi or screen casting. I unplugged it and plugged it back in a dozen times. I waited up to 10 minutes in between. Then, I tried to search for trouble shooting guides online but NOTHING!!! I found different guides for Sony but not Samsung and help wouldn't translate because on Samsung players, you have no control over screen mirroring settings. I ended up having to reset the smart hub and then the whole device!!!! It took me 45 minutes just to get it all set back up the way it was before! It was just ridiculous!!!! I will absolutely, positively, never, ever buy another Samsung TV or home media device and I truly suggest that others don't either!!!! I am going today to get another bluray player because I will not give Samsung the satisfaction of continuing to use their extremely low par product for 1 more day!!!