Unfortunately I didn't read reviews on Samsung products until after I purchased my defective tv from Costco. Within months the TV screen and sound stopped working suddenly. We went through the costco concierge service and was directed to Samsung telephone support which was a nightmare. I had to try to understand a man who was obviously working at a very loud call centre and he made me jump through the same hoops as the costco concierge and of course it didn't work. So now it goes to a local service support and I have to wait up to a week for someone to call to make an appointment and take time off work. And now that I've read other reviews on samsung tv's I've found out that this is a common problem so obviously it is a flawed product!! And Samsung will look for any reason not to honour their warranty. I have an extended warranty through Costco that doesn't kick in until the SECOND year. Save yourself the pain and DON'T BUY SAMSUNG.