Samsung offered a google play card with the purchase of tv. The card would not activate so I contacted them. I called the support number they in turn transferred the info to a support team. They contacted me wanting a snapshot of the issue. I submitted it and they verified they received it. It has been 2 weeks since I initially contacted them. I have requested an update but no answer. I think this is a ploy to get you to purchase their items and then they do not fulfill their obligation.
5 years ago
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