My Samsung mobile j6 galaxy suddenly stopped charging . Purchased on 6 th January of 2019. Shows the display when connected to the charger but doesn't continue charging . With that problem I went to the service centre in vallur kottam Chennai service centre .had very bad experience The moment they took the phone one ms pavithra with out even checking properly told circuit has to be replaced once opened since it had mild crack so display will break so display also so totally it will cost 10000. Better buy new mobile. I was surprised by their communication and told them that it's under warranty how can you say that then she went and called Mr Karthik service manager and he told eventhough one and half an hour time was there to closing time told me to come the next day to check what is the problem. Next day I went after calling Samsung help iine and took particular time and seeing me they behaved in a very irritating manner took the mobile inside and made me wait for at least 1 and half an hour and half an hour to take the mobile totally 2 hours and end comes and tell the same story they told previously like circuit and display both doesn't come under warranty. My point is when circuit doesn't come under warranty then what for you are giving warranty for ? And they made me sign by force by filling a form which they themselves tucked under no warrant and insisted like goons if sign only I can take my mobile back. Dear customers Please be aware the service warranty provided by Samsung is like cheating customers and they give the same reply to every customer the same only. So pls dont buy Samsung mobile if you buy understand warranty terms they manipulate according to their convenience . Atleast I decided to file in consumer court .let me see whether I will win . But never buy Samsung products in future