Our Samsung washer does not adjust the water level based on the load size! I get the same, few pints of water, for a tubfull of bedclothes as I get when i wash a small load of under wear! If I do have a large load of towels, it's the same scant amount of water! How clean can our clothes get, with such a pitiful amount of water? It is just rearranging the dirt in our clothes! The tub itself is enormous, allowing for large loads, which makes no sense at all, considering the size of the tub (filled half full of towels, etc.) Is given such a relatively small dribble of water, the same amount a sane person would use to wash and rinse a half dozen underpants! In order to get my clothes properly washed and rinsed, I have to stop the machine before each wash and rinse cycle once it starts. Then, I have to run back and forth with buckets full of water to cover the clothes in order to wash and rinse them. I have to plan way ahead, when I do laundry, thanks to Samsung, because of all the extra time and work of hauling water. I am 75 yrs old. I haven't had to work this hard doing laundry, since I was a kid, when we had an outside hand pump, that had to be primed first, then pumped the handle up and down to fill buckets to pour into a big boiler that sat atop our wood-stove. After heating the water, we'd fill the wringer-washer 1-2 full of cold, then 1/2 full of hot water. We'd add detergent and run the machine to dissolve it, then add clothes. We filled two huge washtubs with cold water (again from the outside pump) for rinsing twice, wringing the clothes out before each rinse. That was back in the late 40s, early 50s. This is 2019, 70 years later and this is an improvement. But . . .in 70 years, I would think Samsung engineers could do better than this. All the extra work is most definitely not worth the extra effort or extra price to own a Samsung washer. In addition, your engineers made the adjitator-free washer too deep. In order to remove clothes from the bottom of the washer, I have to practically stand on my head to reach them. I'm 5'5." Not everyone who does laundry is 6'8!" What the heck are your engineers thinking when they design washers? They definitely are not thinking of the ergonomics of what they design, that's for darn sure! The only thing that could make this machine more miserable, is if I had ordered a pedestal with it! Poor design all around. You really earn 0 stars! Wish that was a choice. Unfortunately, it's not.