I recently wrote a review about the horrible customer service we received from Samsung about a defective stove we bought. I still stand by this but I would like rectify what I said about World Wide Furniture not being helpful. We had contacted them initially sbout the problem with the stove just a few days after the purchase and the salesman told us thrre was absolutely nothing they could do about it and we had to go back to Samsung to try and get the servicing needed. After Samsung categorically refused to even send a technician over we decided to contact msnagement at World Wide Furniture to see if anything could be done. The store supervisor Carolyn Hodder immediately set things in motion and their store sent a technician over in just a few days. Bottom line: do not buy anything from Samsung. But do feel very confident about buying from World Wide Furniture because they do offer the best customer service possible.