Tv failed within warranty spent 2 weeks on the phone email and text. first they had a tech coming to fix it then it was were gonna ship you a new tv, then it ended up were gonna pickup your old tv then within 10 days we will issue a refund. Good business practice is to keep your customer happy, maybe send the model you have even if its an upgrade (you made more than enough money per tv to take care of you customers) Samsung is a joke.
5 years ago
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