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Andre McDonald
I assume their policy of not allowing delivery address changes after order processing is related to geographical concerns of the current delivery facility. My new delivery request is 60 miles closer to the third party's location, and so the inconvenience I (the customer) is requesting is minimal compared to the solution they u have suggested; refuse the order, and once returned to them by the 3rd party, my account would be credited. Not very efficient, and how do I refuse delivery if I no longer reside at that location? Although irrational, not only is this the last time I purchase an item directly from the manufacturer but the last time I buy anything manufactured by Samsung.
5 years ago
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Samsung has a 1.2 average rating from 4,609 reviews