Bought a Samsung washing machine still under warranty. Have had 2 service calls both of which have called Samsung because they agreed there was an issue that the water temperature does not correlate with the temperature on the machine. Samsung will not stand behind their machine. I am left with a machine that dispenses cold water when it should be hot, hot water when it should be cold and never warm water at all. I am frustrated beyond belief. I burnt my hand on the cold water cycle because it dispensed hot water on the delicate/cold water cycle and I have spent more time, energy, and phone calls on this issue then I have ever spent on any issue in the 35 years that I have lived in this house. Take my advice and NEVER EVER buy a Samsung product. After researching,unfortunately after I bought the product, I have found that I am not alone with this issue. I had no intention on buying a Samsung product but I when I went to Home Depot the sales person convinced me to buy it. I think they are aware that it is a faulty product and are just trying to unload them.
5 years ago
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