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What didn't! I recently purchased a matching set of appliances from HD . Fridge,range,dish washer. 7 days later water dispenser developed loud clanking noise from within. I called Samsung and they told me they don't have service within a 100 mi. of my area. So, what is the solution, a refund because they also don't have the fridge in stock. This breaks up the matching set of appliances and they refuse to refund for the other appliances. This is an entirely new kitchen remodel. Now I'm stuck with mixedma tched appliances and no 1 year mfg. warranty. Samsung is a scam when it comes to their policies. Their representatives only have the company in their best interest and not to mention their rude conduct over the phone and lack of follow-up I mean absolutely no return calls. I had to pursue this issue for 5 days and resolved nothing. Zero stars. Very disappointed with HD, SAMSUNG & their Warranty Depts. I talked with several reps they all had different info or just passed me to the next rep that didn't know much more than the next. Don't buy Samsung until you know if they service your area otherwise their Warranty is void.
5 years ago
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Samsung has a 1.2 average rating from 4,608 reviews