I wish I could give them 0 stars. Terrible customer service. I ordered a tablet and a few things that govwith it, and the tablet still hasn't shipped. I have contacted the 4 times, the issue has been escalated four days ago, they were supposed to conract me within a couple of days, it still hasn't happened. And the four times I contacted them, I wadted about half an hour each time without getting the issue resolved. I will definitely not buy anaything Samsung anymore. I have rarely seen such poor and unprofessional customer service.
5 years ago
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