Bought the new 2020 Qled 4k 75inch TV Q70t model, cost an arm and a leg, literally at $3700 cdn. Start up tv only to see dead pixel line on top corner about 3inchs. Tried calling support but calls kept dropping. Used live chat and they said option to either return and pay for shipping expenses or use smart care pro live chat. I can't return since the TV is only available in the US not Canada and the borders have been shut down for the coronovirus. The later option did not work samsung site did not kept showing me the error call support banner. The 1-800-SAMSUNG number would ring and ring only to be dropped. The online chat support tried to help but out of her hand really. Just a big disappointment, Samsung won't be sticking around in the future if this keeps up. As of now I'm told to try the online chat and phone again due to possible "technical error" on the site, what a joke of a company.