Tried to contact Samsung Customer Support for a replacement for the "SmartThings" button. Got transferred to different departments on Live Chat, Phone, and Texting and nobody knew what they were doing. All I was trying to do was to get a replacement "Smart" (stupid) button but I guess Samsung's tactic is to make the customer service so difficult to access that they would not have to be responsible for any after sales issues. NEVER BUY FROM SAMSUNG AGAIN.
5 years ago
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