This entire company is a joke. I placed an order on March 16, guaranteed delivery March 31. Called on March 31 when there hadn't been any change to the shipping and was told several different reasons as to why it hasn't shipped yet and received an email April 1 with an updated ship by date of May 8. Absolutely ridiculous, now on April 24 I received yet another email stating a NEW ship by date of May 15. I exclusively use Samsung products and haven't had a phone that wasn't a Samsung in many years and just bought the new s20 ultra but when it's time to upgrade it in a year or two I will be switching to literally anyone else. Wish I could could give zero stars because they definitely do not deserve the 1