My A20 phone hasn't worked since day 1. Had it sent away to koodo 4 times. Replaced camera, circuit board, other things. Finally gave me a new phone with the same issues. Camera freezes every time I try to take a picture. Have to turn phone off and turn back on every time. I can answer my phone maybe half the time due to frozen screen. Screen constantly freezes, and I'm constantly having to turn my phone off and on to do anything. I've had it 1 year and will be paying for it fir another year. I hate it - worst phone I've ever had. Does anybody care ? Not so far !