I recently purchased a Galaxy Active 2, more than a week ago with the expected delivery date being May 5. Not to mention, I have yet to receive any updates about my order other than the initial message upon purchase that gives you a tracking number. Which to my luck, happens to be INVALID!!! Called customer support twice about this issue and was not given detailed information on my order's status as I was told to wait until the product gets here before a full refund is issued. Mother's Day is Sunday and I have been waiting on the smartwatch since Monday. I do not have time to wait, I want a refund. The service at Samsung is completely unsatisfactory and will not be doing business with them again.