Having a fridge freezer less than a year old to be told by Samsung service that the failed part only had a 28day warranty is outrageous. I was subsequently given the telephone number of a local spares outfit and told to go and buy the part myself! Fortunately the original supplier (Currys / PC World) were more helpful and offered to sort out the issue with Samsung directly on my behalf. The Samsung call centre was unhelpful, wrong in their advice (the warranty is two years not 28days) and frankly useless! On this basis I'm very unlikely to buy anything branded Samsung in future.