Do NOT BUY Samsung product! As easy as that advice. Bought amercan style fridge freezer, straightaway there was a problem with it. Reported that imidietely to the shop ( AO), which keep transfering me to Samsung with no interst at all. Samsung custemer service is shockingly poorly. They will tranfer you from person to person to tell you after 30-45 that they will call you back (Dominic) and guess what, they never do!!! One, Nikita, very rude, cutt me off because she could not find my post code on her system! Their lines are poor, their peple are very unpleasant. Over couple of months and hours on the phones, they managed to send 3 different engineers. I requested product replacement but their simply refused. I will NEVER buy anything from Samsung and will NEVER recomend their products.
10 years ago
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