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Glen D.
Electric Range broke at 3 years. Samsung agreed to pay for the repairs via an e-mail and phone call with me and after I repaired the range, they had repeated request for more information and eventually refused to pay for the repair. Worst company Customer Service I ever had to deal with. A Repair Man told me that it is common for Samsung Appliances to fail with-in 3 ~ 5 years. If you expect longevity, don't buy Samsung! Don't trust the management!
5 years ago
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Samsung has a 1.2 average rating from 4,608 reviews