I purchased a brand new Samsung refrigerator from Home Depot store .After 2 days I saw all my fruits and vegetables got frozen .I called the store and the store advised me to contact Samsung .I called Samsung and they scheduled for a technician to come to my house after one week.The technician found out that the main board is defective and he wanted to order a main board for the new fridge that I just bought .I refused to accept his offer since I bought the refrigerator last week and I did not accept any repair for a new refrigerator.I contacted Samsung and requested to exchange my refrigerator but the case management team refused to accept my request and told me my only option is repair!!! I hope this kind of company that cheats on customers will be out of business soon .I really did not expect to get a defective refrigerator from samsung company.All my fruits and vegetables got frozen during one week in this hard COVID situation and the company refuses to exchange this defective refrigerator.