TV developed lines after 4 months. Tesco directed me to Samsung customer service centre. Was told to take to service centre 55 miles away for repair. Argued it was too far. Arranged a collection for Saturday. 1130am. Waited, no one showed up. Rang Samsung. They gave me engineers number , rang number and said closed on weekends. Grrrr. Unbelievable incompetence. I would give zero stars if i could. Terrible phone lines. They can't here what u are saying - possibly using VoIP on their end. Worse customer service ever. Samsung - avoid at all costs.
10 years ago
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