If I COULD leave 0 stars! I've been loyal Samsung customer for years! Today ends that!!!! Customer service is absolutely ludicrous. Purchase a $1200 + phone that is really just a overpriced paper weight! I haven't even had my phone for 8 months and have had to get repairs on three different occasions due to Samsung's operating issues. I have now run into the same issues along with my camera not working. I took it back to my local repair store. At this point the "certified Samsung technicians" said we've basically rebuilt you a whole new phone! Contact Samsung and request them to send you a new one! After over 3 hours of my life wasted being transferred from chat, to call, to this person, to that person... Samsung says "ugh send us your phone we'll have one of our tech's fix it, and send it back in 10+ days." Are you freaking kidding me!!!! *uck you Samsung! Your new phones are trash and your warranty is a joke!!!! Save your money people. I'm going to Apple!