I had a S8 and in less than 2 years the speaker went out. I fought with my mobile carrier to replace my phone, after a long fight they sent me a refurbished S8. Again, less than 2 years the same thing. I got an S20 and am less than impressed. The finger print sensor stinks if you have a screen protecror. Who outs that in the glass and if you do make the glass strong enough so a protector is not required. I also have Samsung this and their HDMI ports fail often. When the tv's go they will not be replaced with any of your products. When I am able to replace my phone in a couple months it will be with a Google or Apple. I have been a loyal Samsung customer since the Vibrant but I assure you that you have lost a customer.