About 2 months ago i decided to upgrade my phone with Metro PCS on Fredericksburg Rd to the Samsung Galaxy A20. It was a total nightmare!!!! 😢 I paid $250 for the new phone #1, within the first week it messed up, took it back in and they say they have to order a warranty refurbished phone, take 3-5 days, i was totally upset 🙄, they should have replaced the phone with w new one right then. So i waited and picked up the replacement phone #2, brought it back the next morning, it was worse than the first one. Said all they could do is order another warranty refurbished phone, so i waited again till it came in. Received that one #3 and Guess what?>":>it was messed up too. This was #3 Phone. Had to send it back to Samsung for repair, they replaced the mother board and sent it back to me. received it, checked it, thought ok , maybe we are good to go, NOT!!! after i transferred my number to it, it messed up again! Took it directly to the UbreakIfix place that had already seen and checked it out before i sent to Samsung for repair. They check it out, replace the rear assembly, messed with it for another day to see if any issues. i picked it up and transferred my number to it once more, SAME DAM ISSUE! So i wasted so much time and energy with trying to get my phone fixed and $250 I;M DONE WITH SAMSUNG AND METRO PCS! WORST PLACE EVER! 🤐